1. About this Cookie Policy
This Cookie Policy explains how FWAI Ltd uses cookies and similar technologies on the Excite Suite website.
Excite Suite is a trading name of FWAI Ltd.
FWAI Ltd is registered in England and Wales under company number 16949153.
Registered office:
FWAI Ltd
3rd Floor
86-90 Paul Street
London
England
EC2A 4NE
Email: hello@excitesuite.co.uk
2. What cookies are
Cookies are small files stored on your computer, telephone, tablet or other device when you visit a website.
Cookies and similar technologies can be used to:
- make a website work;
- maintain website security;
- remember preferences;
- keep users signed in;
- understand how visitors use a website;
- measure marketing performance; and
- support online advertising.
Similar technologies may include:
- pixels;
- tags;
- local storage;
- software development kits;
- device identifiers; and
- other technologies that store information on, or access information from, your device.
References to cookies in this policy include similar technologies where appropriate.
3. How we use cookies
We may use the following categories of cookies.
Strictly necessary cookies
These cookies are required for the website or a service requested by you to function properly.
They may be used to:
- maintain website security;
- prevent fraud or misuse;
- manage network traffic;
- maintain account or login sessions;
- authenticate users;
- remember your cookie choices; and
- provide features you have specifically requested.
Strictly necessary cookies do not require consent and cannot normally be disabled through our Cookie Settings system.
You may be able to block them through your browser, but parts of the website may no longer function correctly.
Analytics cookies
Analytics cookies help us understand how visitors use the website.
They may collect information about:
- pages viewed;
- links selected;
- navigation paths;
- time spent on pages;
- referral sources;
- browser and device types;
- approximate location;
- website performance; and
- errors encountered.
We use this information to measure website performance and improve its content, design and functionality.
Analytics cookies will not be used unless you provide consent where consent is required.
Functionality cookies
Functionality cookies enable enhanced features and allow the website to remember choices you make.
They may be used to remember:
- display preferences;
- language preferences;
- form choices;
- account settings; and
- customised website features.
Some functionality cookies may be strictly necessary to provide a feature you have requested. Other functionality cookies will only be used with your consent.
Advertising and marketing cookies
Advertising and marketing cookies may be used to:
- measure advertising performance;
- understand how visitors reached the website;
- attribute enquiries and registrations to marketing campaigns;
- limit how often advertisements are shown;
- create advertising audiences;
- understand activity across websites; and
- show or measure advertising that may be more relevant.
Advertising and marketing cookies will only be used with your consent.
4. First-party and third-party cookies
First-party cookies are set by the Excite Suite website.
Third-party cookies are set by another organisation whose technology or service is used on the website.
Where third-party services are used, those organisations may receive information from your browser or device in accordance with their own privacy information.
Non-essential third-party cookies will not be used unless you have provided the necessary consent.
5. Email tracking technologies
Marketing emails sent by us may contain tracking pixels or tagged links.
These technologies may tell us:
- whether an email was delivered;
- whether it was opened;
- whether a link was selected;
- the approximate date and time of an interaction;
- the type of device or email application used; and
- whether the communication resulted in a website visit or enquiry.
This information helps us measure and improve the effectiveness of our communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.
Depending on your email application, you may also be able to prevent tracking pixels from loading by disabling the automatic downloading of remote images.
6. Your cookie choices
When you first visit the website, you will be provided with information about our use of cookies and given a choice about non-essential cookies.
You will be able to:
- accept non-essential cookies;
- reject non-essential cookies;
- choose which categories to allow; and
- change your preferences later.
Non-essential cookies will not be used unless you have provided the necessary consent.
Continuing to browse the website without making an active choice will not be treated as consent to non-essential cookies.
Rejecting non-essential cookies will not prevent you from accessing the main public content of the website, although some optional features may not work as intended.
7. Changing or withdrawing consent
You can review or change your cookie choices at any time by selecting Cookie Settings in the website footer.
Withdrawing consent will not affect the lawfulness of processing that took place before consent was withdrawn.
Cookies already stored on your device may remain until they expire or are deleted through your browser settings.
8. Current cookie list
The following table lists the cookies and similar technologies currently used by the website.
| Cookie Name | Provider | Purpose | Category | Expiry | Type |
|---|---|---|---|---|---|
excite_consent | excitesuite.co.uk | Stores your cookie consent preferences including choice, date, version and categories accepted or rejected. | Strictly Necessary | 365 days | First-party |
_ga | Google (Google Analytics 4) | Distinguishes unique visitors and tracks website usage including pages viewed, session duration and traffic sources. | Analytics | 2 years | Third-party |
_ga_* | Google (Google Analytics 4) | Maintains session state for Google Analytics measurement. | Analytics | 2 years | Third-party |
The Cookie Settings panel forms part of this Cookie Policy and should be treated as the most current technical record of the cookies used by the website. This table will be updated as integrations are added or removed.
9. Browser controls
Most internet browsers allow you to view, delete or block cookies through their settings.
You may also be able to:
- block all cookies;
- block third-party cookies;
- delete cookies when the browser is closed; or
- receive a warning before a cookie is stored.
Blocking all cookies may affect the operation of the website, including account login, security functions and remembered preferences.
Browser settings operate separately from the choices recorded through our Cookie Settings system.
10. Embedded and third-party content
The website may contain content or functionality supplied by other organisations, such as:
- videos;
- maps;
- live chat;
- appointment booking tools;
- social media content;
- security tools;
- analytics services; or
- external forms.
These providers may use cookies or receive information about your device.
Where their technologies are not strictly necessary, they will only be loaded after you have provided the relevant consent.
11. Changes to this Cookie Policy
We may update this Cookie Policy when:
- the cookies or technologies used by the website change;
- we introduce new features;
- our service providers change; or
- legal or regulatory requirements change.
The latest version will be published on the website and identified by the date shown at the top.
12. Contact us
Questions about our use of cookies can be sent to:
Email: hello@excitesuite.co.uk
Post:
FWAI Ltd
3rd Floor
86-90 Paul Street
London
England
EC2A 4NE